Terms of Use
Last updated: May 31, 2026
1. The agreement that governs the app
Level is licensed, not sold, to you. Your license is governed by Apple's Standard Licensed Application End User License Agreement, which applies to every app downloaded from the App Store that does not supply its own custom license. Level does not supply a custom license, so Apple's standard terms apply in full.
By downloading or using Level, you agree to that EULA, to these Terms, and to our Privacy Policy.
2. What Level is
Level is a language-learning app that uses AI to generate lessons, transcribe and synthesize speech, and give you feedback on your practice. The free experience is metered by an in-app energy system; Level Pro removes that meter. We describe exactly what data this involves in our Privacy Policy.
3. Level Pro subscription
- What it is: an auto-renewable subscription that removes the energy meter and unlocks unlimited practice. Offered as a monthly or annual plan, with an optional introductory free trial for new subscribers.
- Billing: payment is charged to your Apple ID at confirmation of purchase. The current price is always shown in the app and on the App Store before you buy. We never see or handle your card or bank details. Apple does.
- Auto-renewal: the subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. If you started on a free trial, it converts to a paid subscription at the end of the trial unless you cancel first.
- Managing & cancelling: manage or cancel any time in Settings → [your name] → Subscriptions on your device, or in the App Store app. Cancelling stops the next renewal; you keep Pro until the end of the period you already paid for.
- Refunds: purchases are handled by Apple, so refund requests are made to Apple via reportaproblem.apple.com.
4. Acceptable use
Use Level for your own language learning. Please don't attempt to break, overload, reverse-engineer, or abuse the service or the AI systems behind it, and don't use it to generate unlawful or harmful content. We may suspend access that threatens the integrity or security of the service.
5. The content you create
The practice text and audio you submit remain yours. You grant Level permission to process that content through our AI sub-processors solely to deliver your learning experience, exactly as described in the Privacy Policy. We don't claim ownership of your submissions, and they are never used to train AI models.
6. AI-generated content
Lessons, feedback, and explanations are generated by AI and, while carefully designed, can occasionally be imperfect or inaccurate. Level is a learning aid, not a certified language qualification or professional translation service.
7. Disclaimers & liability
Except where Apple's EULA or applicable law provides otherwise, Level is provided "as is" without warranties, and our liability is limited to the maximum extent permitted by law. Nothing here limits rights you have as a consumer that cannot be waived.
8. Changes
We may update these Terms as the product evolves. We'll revise the "Last updated" date above and, for material changes, give a more prominent notice.
9. Contact
Questions about these Terms: support@level.study.